Beyond Limits Technologies

Below are answers to some of the most common questions about our products, services, ordering process, shipping, and support.

1. What does Beyond Limits Technologies do?

Beyond Limits Technologies is an Enterprise IT Hardware Reseller and Procurement Partner. We specialize in supplying servers, storage systems, networking equipment, workstations, and enterprise IT components to businesses worldwide.

2. Do you sell brand-new and refurbished products?

Yes. We offer multiple product conditions, including:

Brand New
Open Box
Refurbished
Certified Refurbished

All products are thoroughly tested and verified before shipment to ensure quality, reliability, and performance.

3. How do I request a quote?

You can request a quotation by contacting our team with your requirements. For bulk or enterprise orders, please use the following:

Request a Quote (RFQ): rfq@beyondlimitstechnologies.com
Technical Support (for product guidance if needed): support@beyondlimitstechnologies.com

Please include product details, quantity, delivery location, and timeline (if applicable) for a faster response.

4. What payment methods do you accept?

We accept the following secure payment methods:

All major Debit and Credit Cards (Visa, Mastercard, American Express, Discover)
Bank Transfers
Wire Transfers
ACH Transfers (for eligible transactions)
Other approved payment methods agreed upon in writing

We do not accept net terms, cheques, or cash on delivery (COD).

5. How long does order processing take?

Most orders are processed within 1–2 business days after payment clearance, depending on product availability and order requirements.

6. Which shipping carriers do you use?

We use trusted global logistics partners, including:

FedEx
UPS
DHL
USPS
International courier and freight services

7. How long does delivery take?

Delivery timelines vary based on location and shipping method:

Ground Domestic: 2–7 business days
Express: 2–3 business days
Overnight: 24 hours (where available)
Free Standard Delivery: 5–10 business days
International Shipping: 5–15 business days
Freight / Heavy Shipments: May vary based on size and destination

8. Do you provide warranty on products?

Yes. We offer:

30 Days Standard Warranty
Extended warranty options from 30 days up to 1 year (depending on product type and agreement)

9. What if I receive a damaged, incorrect, or DOA product?

If you receive a damaged, incorrect, or Dead on Arrival (DOA) item, you must report it within 48 hours of delivery with supporting photos or videos for verification.

10. How do I request a return or RMA?

For returns, warranty claims, or DOA cases, please contact:

rma@beyondlimitstechnologies.com

Our team will review your request and provide further instructions.

11. Do you ship internationally?

Yes. We ship worldwide using trusted logistics and freight partners. Delivery times may vary depending on destination and customs clearance.

12. Are taxes and import duties included?

No. Import duties, taxes, and customs fees (if applicable) are the responsibility of the customer for international shipments.

13. Can I cancel my order?

Orders can only be cancelled before processing or shipment. Once an order has been processed, cancellation may not be possible.

14. How can I contact support?

You can reach us through the following channels:

General: info@beyondlimitstechnologies.com
Sales: sales@beyondlimitstechnologies.com
Technical Support: support@beyondlimitstechnologies.com
Orders & Purchase Orders (POs): orders@beyondlimitstechnologies.com
Warranty & RMA: rma@beyondlimitstechnologies.com

Phone / WhatsApp: +1 (323) 746-3328

15. Do you handle bulk or enterprise orders?

Yes. We specialize in bulk and enterprise IT procurement. For volume pricing and custom quotations, please contact:

rfq@beyondlimitstechnologies.com