Beyond Limits Technologies

Effective Date: Jan 29, 2026

At Beyond Limits Technologies, we are committed to delivering reliable, high-quality enterprise IT hardware. This Warranty Policy outlines the coverage, terms, and procedures applicable to all warranty-eligible products supplied by us.

1. Warranty Coverage

We provide warranty coverage based on product condition and agreed terms at the time of purchase.

Standard Warranty

30 Days Standard Warranty from the date of delivery

Extended Warranty

Available on select products
Coverage ranges from 30 Days up to 1 Year, depending on product type, condition, and agreement

All warranty terms are clearly stated in the quotation or invoice for each order.

2. Covered Product Conditions

Warranty applies to products supplied in the following conditions:

Brand New
Open Box
Refurbished
Certified Refurbished

3. Quality Assurance & Testing

Each product is thoroughly tested and verified through our internal quality checks and, where applicable, supplier or partner testing facilities prior to shipment to ensure full functionality, reliability, and performance standards.

4. What Is Covered

Warranty covers manufacturing or functional defects under normal usage conditions, including:

Hardware failure not caused by misuse
Component malfunction under standard operation
Dead on Arrival (DOA) issues reported within the warranty period
Performance issues not caused by external damage or improper handling

5. What Is Not Covered

Warranty does not cover:

Physical damage, cracks, or liquid damage
Misuse, mishandling, or improper installation
Unauthorized repairs or modifications
Damage caused by power fluctuations or environmental conditions
Consumable parts or normal wear and tear

6. Warranty Claim Process

To initiate a warranty or RMA claim, customers must:

Contact us at rma@beyondlimitstechnologies.com
Provide invoice or order details
Share clear photos, videos, or diagnostic information of the issue
Wait for confirmation and instructions from our support team

All claims are subject to verification and approval before processing.

7. Resolution Options

Once a warranty claim is approved, we may offer:

Replacement of the defective product
Repair (if applicable)
Replacement with an equivalent product
Refund (only if replacement or repair is not possible)

The resolution method will be determined based on product availability and technical evaluation.

8. Replacement Timeline

Warranty resolution timelines may vary depending on:

Product availability
Supplier or vendor response time
Shipping and logistics conditions

We aim to process all warranty claims efficiently to minimize downtime.

9. Shipping for Warranty Claims

If the claim is confirmed as valid under warranty, return or replacement shipping may be covered by Beyond Limits Technologies
If the issue is found to be outside warranty coverage, shipping costs will be the responsibility of the customer

10. Limitation of Warranty

This warranty applies only to the product supplied. Beyond Limits Technologies is not liable for:

Data loss
Business interruption
Loss of revenue or profits
Installation or configuration costs
Any indirect or consequential damages

11. Contact Information

For all warranty and RMA-related support, please contact:

Beyond Limits Technologies
Phone: +1 (323) 746-3328
Email: rma@beyondlimitstechnologies.com